True Accessibility and its affiliates (“True Accessibility”, “we” or “us”) respect the privacy of users of its primary website at TrueAccessibility.com and its sub-domains (the “Site”) and related services (“User” or “you”) and are committed to protect the personal information that Users share with them. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Site.
1. Your Consent (PLEASE READ CAREFULLY!)
FOR AVOIDANCE OF DOUBT, YOU HEREBY CONSENT TO THE COLLECTION, PROCESSING, TRANSFER AND USE OF YOUR PERSONAL INFORMATION. YOU ALSO ACKNOWLEDGE AND CONFIRM THAT YOU ARE NOT REQUIRED TO PROVIDE US WITH YOUR PERSONAL INFORMATION AND THAT SUCH INFORMATION IS VOLUNTARILY PROVIDED TO US.
2. Which information we may collect on our Users?
We may collect two types of data and information from our Users:
a. Non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, the activity of the User on the Site, type of operating system, User`s `click-stream` or searches on the Site, type and version of browser, keyboard language, screen resolution, etc.
b. Personally identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature.
Users of the Site automatically provide their IP address mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below.
In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User:
The Personal Information is collected from the details the Users provide in the Contact Us, Getting Started or Press Inquiry Forms on the Site (the "Contact Forms"), which includes, inter alia, the User`s full name, company/organization name, his/her e-mail address and telephone number. The User can optionally provide via the Contact Forms any text he/she wishes to insert into the “message box”. Once your contact details are received by us, our representative will contact you for further communication. Our representative may collect additional Personal Information from you.
For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
3. How Do We Collect Information on Our Users?
There are a few methods that we use:
We collect information through your entry and use of the Site. In other words, when you are using the Site we are aware of it and may gather, collect and store the information relating to such usage.
We collect information which you decide to provide us voluntarily. For example, we collect Personal Information when you contact us through the Contact Forms.
We may gather, collect and store such information either independently or through the help of our authorized third-party service providers as detailed below.
4. What are the Purposes of the Collection of Information?
Non-personal Information is collected in order to:
- Use it for statistical and research purposes and for customization and improvement of our Site and services.
- Enhance the User`s experience while using the Site.
Personal Information is collected in order to:
- Respond to your inquiry.
- Provide and personalize our services to our Users.
- Provide the Users with commercial materials, updates about True Accessibility’s developments, new offerings, research or news regarding the Site and services, etc.
- Contact Users for marketing and sales purposes.
- Provide Users with updated information regarding our products and services.
- Be able to contact Users for the purpose of providing them with technical assistance and in order to provide them the Services.
- Determine general geolocation information (i.e., country) from which the User`s computer is connected to the Internet in order for us to know the general location of our Site`s Users as well as in order to safeguard our Site.
5. Sharing Information with Third Parties
Note, that we collect, hold and/or manage Personal Information through True Accessibility`s authorized third parties vendors of certain products or services (such as, hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction.
For avoidance of doubt, True Accessibility may use Non-personal Information and transfer and disclose it to third parties at its discretion.
6. Deletion or Modification of Personal Information
In any event, if for any reason you (or any person) wish to delete or modify Personal Information,
Please fill out and complete one of the Contact Forms, and we will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Note that unless otherwise explicitly specified herein and/or unless you instruct us otherwise we may retain your Personal Information for as long as reasonably required for the purposes of which such Personal Information was collected, all as permitted under any applicable privacy laws.
Aggregated and/or anonymous information derived from your use of the Site may remain on our servers indefinitely.
Please note that the laws of your local jurisdiction may provide you with certain privacy related rights, such as a right of access, right of rectification, right to erasure, right to restrict processing, right of data portability and right to object to processing of Personal Information. If you wish to exercise such rights and find that you are unable to do so via the Site, please fill out and complete one of the Contact Forms. with adequate detail of your request.
The Site is intended for Users over the age of eighteen (18). Therefore, True Accessibility does not intend and does not knowingly collect Personal Information from children under this age. We reserve the right to request proof of age at any stage so that we can verify that minors under this age are not using the Site.
We take reasonable measures to maintain the security and integrity of our Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. The Personal Information is hosted on AWS servers which provide advanced strict security standards (both physical and logical). Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. TRUE ACCESSIBILITY SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION.
9. Third Party Service Providers
10. Cookies and Other Tracking Technologies. [To be confirmed]
When you access or use the Site, we or our third party service providers may use industry-wide technologies such as “cookies” or other similar technologies which store certain information on your computer or device (“Cookies”), which will allow us to enable automatic activation of certain features and make your experience much more convenient and effortless. We or our authorized third-party service providers may use both session cookies (which expire once you close the Site) and persistent cookies (which stay on your system until you delete them). It is easy to disable or delete Cookies. Most browsers will allow you to erase cookies from your computer`s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you disable or erase cookies, your online experience may be limited. Cookies usually store only a Non-personal Information, such as the web pages you have visited, the duration of your browsing, etc. True Accessibility does not control such third-party service providers.
11. International Data Transfer
In order to provide the Site, we transfer information collected about you, including Personal Information, to affiliated entities, or to other third-party service provides (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to such transfer of information, and you consent to such transfer of information.
12. Direct Marketing
You hereby agree that we may use your contact details you provided us with (including, without limitation, e-mail address and phone number) for the purpose of providing you commercial and/or non-commercial materials related to our current and/or future products and services. You may withdraw your consent by sending a written notice to True Accessibility`s e-mail address that appears in the Site or alternatively follow the instructions for removing yourself from the mailing list which are available in the message transmitted to you.
14. Got any Questions?